Yandex Cloud incident

Problems accessing ObjectStorage from Managed ClickHouse clusters

Minor Resolved View vendor source →

Yandex Cloud experienced a minor incident on December 18, 2024 affecting Managed Service for ClickHouse® and Managed Service for ClickHouse® and 1 more component, lasting 7h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 03:00 AM UTC
Resolved
Dec 18, 2024, 10:20 AM UTC
Duration
7h 20m
Detected by Pingoru
Dec 18, 2024, 03:00 AM UTC

Affected components

Managed Service for ClickHouse®Managed Service for ClickHouse®kz1-aru-central1-aru-central1-bru-central1-d

Update timeline

  1. investigating Dec 18, 2024, 09:09 AM UTC

    We noticed problems with accessing Object Storage from Managed ClickHouse clusters for a number of users. The developers are already aware of it and are fixing it.

  2. identified Dec 18, 2024, 09:54 AM UTC

    The developers of Managed ClickHouse have localized the problem and are rolling out a system solution. The next status is 1 hour.

  3. resolved Dec 18, 2024, 10:23 AM UTC

    The developers have applied a permanent fix, according to our data, we do not expect a repeat of the incident. If you still have problems with the interaction between Managed ClickHouse and S3 Object Storage, please contact technical support.