Yandex Cloud incident

Problem with Yandex Cloud Billing services

Minor Resolved View vendor source →

Yandex Cloud experienced a minor incident on September 9, 2025 affecting Yandex Cloud Billing and kz1-a, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 09:00 PM UTC
Resolved
Sep 12, 2025, 05:23 PM UTC
Duration
2d 20h
Detected by Pingoru
Sep 09, 2025, 09:00 PM UTC

Affected components

Yandex Cloud Billingkz1-a

Update timeline

  1. investigating Sep 11, 2025, 10:53 AM UTC

    An error was found in the mechanism for supplying billing data from the VPC service, which caused some users to incorrectly charge network usage fees for September 9-10. At the moment, the correct delivery of billing data has been restored. The development team is working to eliminate the consequences of erroneous charges.

  2. resolved Sep 12, 2025, 05:24 PM UTC

    The problem has been fixed. Data adjustments in the accounting systems will be performed separately.