Yampi incident

Lentidão em nossos sitemas

Major Resolved View vendor source →

Yampi experienced a major incident on May 25, 2022 affecting API and Checkout and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2022, 01:02 PM UTC
Resolved
May 25, 2022, 03:00 PM UTC
Duration
1h 57m
Detected by Pingoru
May 25, 2022, 01:02 PM UTC

Affected components

APICheckoutLoja Virtual

Update timeline

  1. identified May 25, 2022, 01:02 PM UTC

    Identificamos uma lentidão na plataforma de loja virtual. Estamos atuando para retomar a normalidade. O Checkout não foi afetado.

  2. monitoring May 25, 2022, 01:15 PM UTC

    Uma correção foi aplicada e estamos monitorando os resultados.

  3. identified May 25, 2022, 02:03 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 25, 2022, 02:16 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified May 25, 2022, 02:18 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring May 25, 2022, 02:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring May 25, 2022, 02:54 PM UTC

    Aplicamos uma correção e os sistemas já estão normalizados. Continuamos monitorando.

  8. resolved May 25, 2022, 03:00 PM UTC

    This incident has been resolved.