Xweather incident

AerisWeather API Increased Error Rates

Major Resolved View vendor source →

Xweather experienced a major incident on September 22, 2023 affecting API - General, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2023, 10:19 AM UTC
Resolved
Sep 22, 2023, 11:31 AM UTC
Duration
1h 11m
Detected by Pingoru
Sep 22, 2023, 10:19 AM UTC

Affected components

API - General

Update timeline

  1. investigating Sep 22, 2023, 10:19 AM UTC

    We are currently investigating higher than normal error rates and latencies with the AerisWeather API.

  2. investigating Sep 22, 2023, 10:33 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 22, 2023, 11:06 AM UTC

    We are continuing to investigate this issue.

  4. identified Sep 22, 2023, 11:10 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Sep 22, 2023, 11:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 22, 2023, 11:31 AM UTC

    This incident has been resolved.