Xweather experienced a critical incident on October 29, 2023 affecting Maps - General, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Maps - General
Update timeline
- investigating Oct 29, 2023, 09:48 PM UTC
We are currently investigating higher than normal error rates and latencies with the AerisWeather Maps platform.
- investigating Oct 29, 2023, 09:57 PM UTC
We are continuing to investigate this issue.
- identified Oct 29, 2023, 10:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 29, 2023, 10:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2023, 10:29 PM UTC
This incident has been resolved.