Xweather incident

AerisWeather Maps Increased Error Rates

Critical Resolved View vendor source →

Xweather experienced a critical incident on November 20, 2023 affecting Maps - General, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2023, 07:26 PM UTC
Resolved
Nov 20, 2023, 08:30 PM UTC
Duration
1h 4m
Detected by Pingoru
Nov 20, 2023, 07:26 PM UTC

Affected components

Maps - General

Update timeline

  1. investigating Nov 20, 2023, 07:26 PM UTC

    We are currently investigating higher than normal error rates and latencies with the AerisWeather Maps platform.

  2. identified Nov 20, 2023, 08:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 20, 2023, 08:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 20, 2023, 08:30 PM UTC

    This incident has been resolved.