Xweather incident

AerisWeather API Increased Latencies and Error rates

Critical Resolved View vendor source →

Xweather experienced a critical incident on December 17, 2023 affecting API - General, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2023, 08:58 PM UTC
Resolved
Dec 17, 2023, 10:18 PM UTC
Duration
1h 20m
Detected by Pingoru
Dec 17, 2023, 08:58 PM UTC

Affected components

API - General

Update timeline

  1. investigating Dec 17, 2023, 08:58 PM UTC

    We are currently investigating higher than normal error rates and latencies with the AerisWeather API.

  2. investigating Dec 17, 2023, 09:17 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 17, 2023, 09:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 17, 2023, 09:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 17, 2023, 10:18 PM UTC

    This incident has been resolved.