Xweather incident

Vaisala Xweather Data API Increased Error Rates

Minor Resolved View vendor source →

Xweather experienced a minor incident on December 5, 2024 affecting Conditions Endpoint, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 08:21 PM UTC
Resolved
Dec 05, 2024, 09:39 PM UTC
Duration
1h 17m
Detected by Pingoru
Dec 05, 2024, 08:21 PM UTC

Affected components

Conditions Endpoint

Update timeline

  1. investigating Dec 05, 2024, 08:21 PM UTC

    We are currently investigating higher than normal error rates and latencies for conditions requests within the Vaisala Xweather Data API.

  2. investigating Dec 05, 2024, 08:56 PM UTC

    We have measures in place that have largely fixed the timeouts. We are still identifying the root cause of the issue.

  3. monitoring Dec 05, 2024, 09:23 PM UTC

    We have identified the issue and deployed a change to how we handle automatic scaling and notifications.

  4. resolved Dec 05, 2024, 09:39 PM UTC

    This issue has been resolved with a permanent fix.