XOi experienced a minor incident on September 27, 2021 affecting Mobile, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Mobile
Update timeline
- identified Sep 27, 2021, 09:18 PM UTC
Vision Live is currently experiencing issues where some videos are not being recorded properly from mobile agents. This issue is not affecting recordings initiated from a desktop agent.
- resolved Sep 28, 2021, 09:49 PM UTC
This incident has been resolved.