XOi incident

Degraded Performance

Minor Resolved View vendor source →

XOi experienced a minor incident on December 7, 2021 affecting Web and Mobile, lasting 7h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 03:55 PM UTC
Resolved
Dec 07, 2021, 11:23 PM UTC
Duration
7h 28m
Detected by Pingoru
Dec 07, 2021, 03:55 PM UTC

Affected components

WebMobile

Update timeline

  1. identified Dec 07, 2021, 03:55 PM UTC

    We have identified an issue with our cloud provider that is causing degraded platform performance. You may notice blank pages on the web application as well as delays processing. We'll update once further details are available or the issue is resolved.

  2. resolved Dec 07, 2021, 11:23 PM UTC

    This issue has been resolved. We're seeing normal processing