XOi incident

Performance Degradation

Major Resolved View vendor source →

XOi experienced a major incident on September 9, 2022 affecting Web and Mobile, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2022, 03:00 PM UTC
Resolved
Sep 09, 2022, 06:10 PM UTC
Duration
3h 9m
Detected by Pingoru
Sep 09, 2022, 03:00 PM UTC

Affected components

WebMobile

Update timeline

  1. identified Sep 09, 2022, 03:00 PM UTC

    We've identified performance degradation issues when interacting with the website. We will be updating once the issue is resolved or more details are available

  2. identified Sep 09, 2022, 04:12 PM UTC

    We are continuing to monitor the issue and currently have identified outages for: - Vision Web - Job Search on Mobile - KB Search on Mobile

  3. resolved Sep 09, 2022, 06:10 PM UTC

    This incident has been resolved.