XOi incident

Platform Outage

Major Resolved View vendor source →

XOi experienced a major incident on June 27, 2024 affecting Web and Mobile, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2024, 05:45 PM UTC
Resolved
Jun 27, 2024, 06:13 PM UTC
Duration
27m
Detected by Pingoru
Jun 27, 2024, 05:45 PM UTC

Affected components

WebMobile

Update timeline

  1. identified Jun 27, 2024, 05:45 PM UTC

    We are currently experiencing issues with our service that may affect some users. Our team is actively working on identifying the root cause and implementing a fix.

  2. identified Jun 27, 2024, 05:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 27, 2024, 06:04 PM UTC

    The issue is resolved and we're continuing to monitor platform performance

  4. resolved Jun 27, 2024, 06:13 PM UTC

    Platform performance is back to normal status