Xero Developer Platform incident

Global: Webhook delivery issues

Minor Resolved View vendor source →

Xero Developer Platform experienced a minor incident on June 2, 2025 affecting Accounting API and Files API and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 01:10 PM UTC
Resolved
Jun 02, 2025, 02:20 PM UTC
Duration
1h 9m
Detected by Pingoru
Jun 02, 2025, 01:10 PM UTC

Affected components

Accounting APIFiles APIPayroll APIBankfeeds APIXero HQ APIAssets APIXero Practice Manager API

Update timeline

  1. investigating Jun 02, 2025, 01:10 PM UTC

    We are aware that some customers might be getting delayed or doubled Webhook deliveries. We are investigating this with urgency.

  2. resolved Jun 02, 2025, 02:20 PM UTC

    Our team has resolved the issue causing some customers to have delayed or doubled Webhook deliveries. We apologise for any inconvenience caused.