Wyng experienced a minor incident on February 26, 2026 affecting Salesforce Marketing Cloud Integration and MailChimp Integration and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 26, 2026, 01:45 AM UTC
We are seeing delays in processing integration data flows outbound from Wyng to external systems. Users may notice more integration transactions in a Pending state, and longer elapsed times between data collection by an experience and the delivery of that data to their external system or API. Data collection and storage are not impacted, and are operating normally. We are investigating.
- monitoring Feb 26, 2026, 03:13 AM UTC
We have identified the root cause of the backlog and are continuing to monitor it. Users may notice more integration transactions in Pending state, and longer elapsed times between data collection and delivery of data to their external system or API. Aside from these impacts, all systems are operating normally. We will post again on a change in status.
- resolved Feb 27, 2026, 02:54 AM UTC
The backlogs in processing integration data flows have been cleared, and processing times have returned to normal. We are continuing to actively monitor.