WP Rocket Outage History

WP Rocket is up right now

WP Rocket had 13 outages in the last 2 years totaling 170h 57m of downtime — averaging 0.5 incidents per month.

There were 13 WP Rocket outages since September 17, 2024 totaling 170h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.wp-rocket.me

Major August 20, 2026

WP Rocket incompatibility with WordPress 7.1

Detected by Pingoru
Aug 20, 2026, 06:00 AM UTC
Resolved
Aug 20, 2026, 10:15 AM UTC
Duration
4h 15m
Affected: WP Rocket WebsiteRUCSS serviceRocket Insights
Timeline · 6 updates
  1. identified Aug 20, 2026, 05:44 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 20, 2026, 05:45 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 20, 2026, 06:15 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 20, 2026, 08:14 AM UTC

    A hotfix has been released (WP Rocket v3.23.2.2). We are monitoring feedback from users to ensure the situation is completely solved.

  5. monitoring Aug 20, 2026, 10:13 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Aug 20, 2026, 10:15 AM UTC

    The hotfix 3.23.2.2 is reported to fix the issue by many users. If you still face issues, please contact our support directly to they can help you & investigate your specific issue: https://wp-rocket.me/support/

Read the full incident report →

Critical December 20, 2025

Rocket Insights page tests can't be processed

Detected by Pingoru
Dec 20, 2025, 03:56 PM UTC
Resolved
Dec 20, 2025, 03:59 PM UTC
Duration
3m
Affected: Rocket Insights
Timeline · 5 updates
  1. investigating Dec 20, 2025, 09:52 AM UTC

    Due to API rate limiting, some of the Rocket Insights tests are failing. We are currently investigating the issue.

  2. investigating Dec 20, 2025, 09:52 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 20, 2025, 03:56 PM UTC

    The issue was solved.

  4. investigating Dec 20, 2025, 03:57 PM UTC

    The issue was solved

  5. resolved Dec 20, 2025, 03:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 19, 2025

Server downtime

Detected by Pingoru
Sep 19, 2025, 11:53 AM UTC
Resolved
Sep 19, 2025, 12:38 PM UTC
Duration
44m
Affected: Imagify APIRocketCDN APIRUCSS serviceImagify WebApp
Timeline · 3 updates
  1. investigating Sep 19, 2025, 12:32 PM UTC

    Several apps & services are not responding, preventing to use them. Our team is investigating.

  2. monitoring Sep 19, 2025, 12:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 12:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2025

SaaS features are unstable and requests may fail

Detected by Pingoru
May 20, 2025, 08:32 AM UTC
Resolved
May 20, 2025, 11:26 AM UTC
Duration
2h 53m
Affected: RUCSS service
Timeline · 4 updates
  1. investigating May 20, 2025, 08:32 AM UTC

    We are currently investigating this issue.

  2. identified May 20, 2025, 09:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 20, 2025, 09:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 20, 2025, 11:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 28, 2025

RocketCDN payment issues for existing customers

Detected by Pingoru
Mar 28, 2025, 04:16 PM UTC
Resolved
Mar 28, 2025, 08:11 PM UTC
Duration
3h 55m
Affected: RocketCDN API
Timeline · 2 updates
  1. identified Mar 28, 2025, 04:16 PM UTC

    We’re currently experiencing an issue with our subscription and payment system, which may affect your ability to process payments or manage your subscription. We apologize for the inconvenience and are working to fix it as soon as possible. New customers created after March 27th are not impacted.

  2. resolved Mar 28, 2025, 08:11 PM UTC

    Our systems were updated to fix the subscription processing issues for existing customers. Existing customers were not able to purchase additional CDN licenses or upgrade their existing subscriptions.

Read the full incident report →

Minor March 7, 2025

Email delivery provider is facing issues to deliver our emails

Detected by Pingoru
Mar 07, 2025, 06:51 PM UTC
Resolved
Mar 12, 2025, 10:37 PM UTC
Duration
5d 3h
Affected: Imagify Website
Timeline · 4 updates
  1. investigating Mar 07, 2025, 06:51 PM UTC

    Emails from Imagify are not sent properly as an incident is ongoing with our email provider. We are in communication with them to solve the issue and restore the functionnality.

  2. identified Mar 10, 2025, 11:29 AM UTC

    Our provider is still facing issues. We are working on integrating another provider for emails as a backup.

  3. identified Mar 10, 2025, 02:31 PM UTC

    Most transactional emails are now delivered through another provider. We are still fixing an issue with the support contact form.

  4. resolved Mar 12, 2025, 10:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 2, 2024

Servers are returning 5xx errors

Detected by Pingoru
Dec 02, 2024, 08:15 AM UTC
Resolved
Dec 02, 2024, 08:19 AM UTC
Duration
4m
Affected: Imagify APIRocketCDN APIRUCSS service
Timeline · 3 updates
  1. investigating Dec 02, 2024, 08:15 AM UTC

    We are currently investigating this issue.

  2. investigating Dec 02, 2024, 08:19 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 02, 2024, 08:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 19, 2024

Empty zips

Detected by Pingoru
Nov 19, 2024, 04:08 PM UTC
Resolved
Nov 19, 2024, 05:33 PM UTC
Duration
1h 24m
Affected: WP Rocket Website
Timeline · 2 updates
  1. investigating Nov 19, 2024, 04:08 PM UTC

    We are currently investigating an issue where customers downloading zip from the website end up with empty license-data.php files.

  2. resolved Nov 19, 2024, 05:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 12, 2024

License validation may fail

Detected by Pingoru
Nov 12, 2024, 09:30 AM UTC
Resolved
Nov 13, 2024, 10:28 AM UTC
Duration
1d
Affected: WP Rocket Website
Timeline · 3 updates
  1. investigating Nov 12, 2024, 06:31 PM UTC

    Some users are impacted by an issue preventing them from validating their license on a freshly installed or updated WP Rocket plugin. We are investigating the issue. You can contact our support team to work around this issue if needed.

  2. identified Nov 12, 2024, 07:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 13, 2024, 10:28 AM UTC

    The fix to resolve the issue has been deployed.

Read the full incident report →

Minor November 6, 2024

RocketCDN iframe is down

Detected by Pingoru
Nov 06, 2024, 12:17 PM UTC
Resolved
Nov 06, 2024, 12:19 PM UTC
Duration
2m
Affected: WP Rocket Website
Timeline · 2 updates
  1. investigating Nov 06, 2024, 12:17 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 06, 2024, 12:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2024

Imagify - Email delivery issue

Detected by Pingoru
Oct 31, 2024, 11:40 AM UTC
Resolved
Oct 31, 2024, 06:17 PM UTC
Duration
6h 36m
Affected: Imagify Website
Timeline · 2 updates
  1. identified Oct 31, 2024, 01:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 31, 2024, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 7, 2024

SAAS down

Detected by Pingoru
Oct 07, 2024, 12:02 PM UTC
Resolved
Oct 07, 2024, 12:37 PM UTC
Duration
34m
Affected: Imagify APIRocketCDN APIRUCSS service
Timeline · 2 updates
  1. investigating Oct 07, 2024, 12:02 PM UTC

    Our servers are experiencing an issue that makes incoming requests drop, we are investigating the problem.

  2. resolved Oct 07, 2024, 12:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 17, 2024

Infrastructure slowdown

Detected by Pingoru
Sep 17, 2024, 07:00 AM UTC
Resolved
Sep 17, 2024, 08:40 AM UTC
Duration
1h 39m
Affected: RUCSS service
Timeline · 3 updates
  1. monitoring Sep 17, 2024, 08:14 AM UTC

    Some requests could be failing, but impacts seem quite limited.

  2. monitoring Sep 17, 2024, 08:15 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 17, 2024, 08:40 AM UTC

    This incident has been resolved.

Read the full incident report →