WP Rocket Outage History
WP Rocket is up right nowPingoru has recorded 37 incidents for WP Rocket: 3 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 5 of 744 (1%) |
| September 2026 | 1 | 8 of 720 (1%) |
| October 2026 | 0 | 0 of 520 (0%) |
Incidents, newest first
Minor September 18, 2026 Some transacitonal emails are not being delivered 7h 47m WP Rocket Website
Started Sep 18, 2026, 07:00 AM UTC· resolved Sep 18, 2026, 02:47 PM UTC
- identified Sep 18, 2026, 07:00 AM UTC
An issue with our email provider is preventing some emails to be delivered. We are in contact with them to get the issue sorted.
- resolved Sep 18, 2026, 02:47 PM UTC
This incident has been resolved.
Major August 20, 2026 WP Rocket incompatibility with WordPress 7.1 4h 30m WP Rocket Website, RUCSS service, Rocket Insights
Started Aug 20, 2026, 05:44 AM UTC· resolved Aug 20, 2026, 10:15 AM UTC
- identified Aug 20, 2026, 05:44 AM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 20, 2026, 05:45 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 20, 2026, 06:15 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 20, 2026, 08:14 AM UTC
A hotfix has been released (WP Rocket v3.23.2.2). We are monitoring feedback from users to ensure the situation is completely solved.
- monitoring Aug 20, 2026, 10:13 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 20, 2026, 10:15 AM UTC
The hotfix 3.23.2.2 is reported to fix the issue by many users. If you still face issues, please contact our support directly to they can help you & investigate your specific issue: https://wp-rocket.me/support/
Critical December 20, 2025 Rocket Insights page tests can't be processed 6h 7m Rocket Insights
Started Dec 20, 2025, 09:52 AM UTC· resolved Dec 20, 2025, 03:59 PM UTC
- investigating Dec 20, 2025, 09:52 AM UTC
Due to API rate limiting, some of the Rocket Insights tests are failing. We are currently investigating the issue.
- investigating Dec 20, 2025, 09:52 AM UTC
We are continuing to investigate this issue.
- investigating Dec 20, 2025, 03:56 PM UTC
The issue was solved.
- investigating Dec 20, 2025, 03:57 PM UTC
The issue was solved
- resolved Dec 20, 2025, 03:59 PM UTC
This incident has been resolved.
Major September 19, 2025 Server downtime 44m Imagify API, RocketCDN API, RUCSS service, Imagify WebApp
Started Sep 19, 2025, 11:53 AM UTC· resolved Sep 19, 2025, 12:38 PM UTC
- investigating Sep 19, 2025, 12:32 PM UTC
Several apps & services are not responding, preventing to use them. Our team is investigating.
- monitoring Sep 19, 2025, 12:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2025, 12:38 PM UTC
This incident has been resolved.
Minor May 20, 2025 SaaS features are unstable and requests may fail 2h 53m RUCSS service
Started May 20, 2025, 08:32 AM UTC· resolved May 20, 2025, 11:26 AM UTC
- investigating May 20, 2025, 08:32 AM UTC
We are currently investigating this issue.
- identified May 20, 2025, 09:24 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 20, 2025, 09:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2025, 11:26 AM UTC
This incident has been resolved.
Major March 28, 2025 RocketCDN payment issues for existing customers 3h 55m RocketCDN API
Started Mar 28, 2025, 04:16 PM UTC· resolved Mar 28, 2025, 08:11 PM UTC
- identified Mar 28, 2025, 04:16 PM UTC
We’re currently experiencing an issue with our subscription and payment system, which may affect your ability to process payments or manage your subscription. We apologize for the inconvenience and are working to fix it as soon as possible. New customers created after March 27th are not impacted.
- resolved Mar 28, 2025, 08:11 PM UTC
Our systems were updated to fix the subscription processing issues for existing customers. Existing customers were not able to purchase additional CDN licenses or upgrade their existing subscriptions.
Minor March 7, 2025 Email delivery provider is facing issues to deliver our emails 5d 3h Imagify Website
Started Mar 07, 2025, 06:51 PM UTC· resolved Mar 12, 2025, 10:37 PM UTC
- investigating Mar 07, 2025, 06:51 PM UTC
Emails from Imagify are not sent properly as an incident is ongoing with our email provider. We are in communication with them to solve the issue and restore the functionnality.
- identified Mar 10, 2025, 11:29 AM UTC
Our provider is still facing issues. We are working on integrating another provider for emails as a backup.
- identified Mar 10, 2025, 02:31 PM UTC
Most transactional emails are now delivered through another provider. We are still fixing an issue with the support contact form.
- resolved Mar 12, 2025, 10:37 PM UTC
This incident has been resolved.
Critical December 2, 2024 Servers are returning 5xx errors 4m Imagify API, RocketCDN API, RUCSS service
Started Dec 02, 2024, 08:15 AM UTC· resolved Dec 02, 2024, 08:19 AM UTC
- investigating Dec 02, 2024, 08:15 AM UTC
We are currently investigating this issue.
- investigating Dec 02, 2024, 08:19 AM UTC
We are continuing to investigate this issue.
- resolved Dec 02, 2024, 08:19 AM UTC
This incident has been resolved.
Minor November 19, 2024 Empty zips 1h 24m WP Rocket Website
Started Nov 19, 2024, 04:08 PM UTC· resolved Nov 19, 2024, 05:33 PM UTC
- investigating Nov 19, 2024, 04:08 PM UTC
We are currently investigating an issue where customers downloading zip from the website end up with empty license-data.php files.
- resolved Nov 19, 2024, 05:33 PM UTC
This incident has been resolved.
Minor November 12, 2024 License validation may fail 1d WP Rocket Website
Started Nov 12, 2024, 09:30 AM UTC· resolved Nov 13, 2024, 10:28 AM UTC
- investigating Nov 12, 2024, 06:31 PM UTC
Some users are impacted by an issue preventing them from validating their license on a freshly installed or updated WP Rocket plugin. We are investigating the issue. You can contact our support team to work around this issue if needed.
- identified Nov 12, 2024, 07:32 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 13, 2024, 10:28 AM UTC
The fix to resolve the issue has been deployed.
Minor November 6, 2024 RocketCDN iframe is down 2m WP Rocket Website
Started Nov 06, 2024, 12:17 PM UTC· resolved Nov 06, 2024, 12:19 PM UTC
- investigating Nov 06, 2024, 12:17 PM UTC
We are currently investigating this issue.
- resolved Nov 06, 2024, 12:19 PM UTC
This incident has been resolved.
Minor October 31, 2024 Imagify - Email delivery issue 6h 36m Imagify Website
Started Oct 31, 2024, 11:40 AM UTC· resolved Oct 31, 2024, 06:17 PM UTC
- identified Oct 31, 2024, 01:36 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 31, 2024, 06:17 PM UTC
This incident has been resolved.