Workvivo incident

Workvivo Application - intermittent outage affecting users

Minor Resolved View vendor source →

Workvivo experienced a minor incident on October 20, 2025 affecting Web Application and Mobile Applications, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:50 PM UTC
Resolved
Oct 20, 2025, 05:57 PM UTC
Duration
2h 7m
Detected by Pingoru
Oct 20, 2025, 03:50 PM UTC

Affected components

Web ApplicationMobile Applications

Update timeline

  1. investigating Oct 20, 2025, 03:50 PM UTC

    We’re currently investigating an intermittent service disruption affecting users accessing Workvivo on both Web and Mobile across all regions. Our team is actively working to resolve this as quickly as possible, and we’ll provide further updates as soon as they’re available.

  2. investigating Oct 20, 2025, 04:01 PM UTC

    We are continuing to investigate this issue. We have implemented a temporary fix and services are restored - we hope to have a full resolution soon.

  3. monitoring Oct 20, 2025, 04:21 PM UTC

    A fix has been implemented and we are continuing to monitor the application, core services are fully functional.

  4. resolved Oct 20, 2025, 05:57 PM UTC

    This issue has now been resolved. We will continue to monitor the situation.