Workona incident

Incident affecting authentication

Major Resolved View vendor source →

Workona experienced a major incident on November 15, 2023 affecting Google Cloud Infrastructure, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 09:09 PM UTC
Resolved
Nov 16, 2023, 02:56 AM UTC
Duration
5h 46m
Detected by Pingoru
Nov 15, 2023, 09:09 PM UTC

Affected components

Google Cloud Infrastructure

Update timeline

  1. investigating Nov 15, 2023, 09:09 PM UTC

    Our authentication provider is currently experiencing a partial outage which is preventing some users from logging in or accessing Workona. We expect the issue to be resolved shortly and apologize for the inconvenience.

  2. investigating Nov 16, 2023, 02:53 AM UTC

    The issue with Cloud Firestore and Firebase Authentication has been resolved for all affected users as of Wednesday, 2023-11-15 18:42 US/Pacific. Google plans to publish an analysis of this incident after they've completed their internal investigation.

  3. resolved Nov 16, 2023, 02:56 AM UTC

    This incident has been resolved.