Worklytics incident

[Data Lag] anticipated data lags due to AWS outages

Minor Resolved View vendor source →

Worklytics experienced a minor incident on October 20, 2025 affecting Worklytics Platform and data-processing-platform, lasting 12h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 06:00 AM UTC
Resolved
Oct 20, 2025, 06:10 PM UTC
Duration
12h 10m
Detected by Pingoru
Oct 20, 2025, 06:00 AM UTC

Affected components

Worklytics Platformdata-processing-platform

Update timeline

  1. resolved Oct 20, 2025, 06:00 AM UTC

    **Additional context** Beginning around 06:00Z on Oct 20, 2025, AWS has experienced repeated downtimes; while Worklytics is not directly effected, as our core platform runs primarily in GCP, many customers host our data sanitization proxy in AWS. Due to the AWS downtimes, we are seeing data requests from our platform slowed/failing for these customers. If this includes you, you should expect data delivery to be late this week corresponding/proportional to the downtime.