WorkflowMax experienced a notice incident on July 12, 2024 affecting Web Application, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 12, 2024, 11:05 PM UTC
We are currently investigating an issue where some users are reporting encountering a “too many redirects” error when attempting to sign in. If you encounter this error, we recommend you attempt to sign in after clearing your web browser’s cookies and cache. Instructions on how to do this for popular browsers: https://www.kaspersky.com/resource-center/preemptive-safety/how-to-clear-cache-and-cookies
- identified Jul 13, 2024, 02:20 AM UTC
The issue has been identified and a fix is being implemented. In the meantime, if you encounter this error, we recommend you attempt to sign in after clearing your web browser’s cookies and cache. Instructions on how to do this for popular browsers: https://www.kaspersky.com/resource-center/preemptive-safety/how-to-clear-cache-and-cookies
- monitoring Jul 13, 2024, 11:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 13, 2024, 11:45 PM UTC
This incident has been resolved.