WorkflowMax experienced a major incident on July 18, 2024 affecting API (V1), lasting 5h 59m. The incident has been resolved; the full update timeline is below.
Affected components
API (V1)
Update timeline
- identified Jul 18, 2024, 01:20 AM UTC
We are aware of an issue whereby some users are unable to refresh their access token. The cause has been identified and a fix is being implemented.
- monitoring Jul 18, 2024, 01:55 AM UTC
A fix has been implemented and we are monitoring the results. If you are still encountering issues, we recommend attempting to vend a new token. If the issue persists, please contact support.
- resolved Jul 18, 2024, 06:00 AM UTC
This incident has been resolved.