WorkflowMax experienced a minor incident on July 21, 2024 affecting Web Application, lasting 5h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Jul 21, 2024, 11:12 PM UTC
We are currently investigating an issue relating to Custom PDF Print Templates not formatting as desired due in some accounts due to using a different font than that in the .docx version of the template.
- identified Jul 21, 2024, 11:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 22, 2024, 12:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2024, 04:34 AM UTC
This incident has been resolved.