WorkflowMax incident

Failed API Token Refresh

Major Resolved View vendor source →

WorkflowMax experienced a major incident on October 2, 2024 affecting API (V1), lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 02:15 AM UTC
Resolved
Oct 02, 2024, 03:53 AM UTC
Duration
1h 38m
Detected by Pingoru
Oct 02, 2024, 02:15 AM UTC

Affected components

API (V1)

Update timeline

  1. investigating Oct 02, 2024, 02:37 AM UTC

    Some customers have reported that their attempts to refresh their API token has failed

  2. monitoring Oct 02, 2024, 02:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2024, 03:53 AM UTC

    This incident has been resolved.