WorkflowMax incident

Custom Print Template - Unable to generate

Major Resolved View vendor source →

WorkflowMax experienced a major incident on February 3, 2025 affecting Web Application, lasting 8h 43m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 12:30 PM UTC
Resolved
Feb 03, 2025, 09:14 PM UTC
Duration
8h 43m
Detected by Pingoru
Feb 03, 2025, 12:30 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Feb 03, 2025, 12:54 PM UTC

    There are reports that some customers are unable to generate their custom print template PDFs. We are currently investigating this issue.

  2. monitoring Feb 03, 2025, 12:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2025, 09:14 PM UTC

    This incident has been resolved.