WorkflowMax incident

Custom Print Template - Unable to generate

Notice Resolved View vendor source →

WorkflowMax experienced a notice incident on February 20, 2025 affecting Web Application, lasting 12h 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 08:45 AM UTC
Resolved
Feb 20, 2025, 09:23 PM UTC
Duration
12h 37m
Detected by Pingoru
Feb 20, 2025, 08:45 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Feb 20, 2025, 08:53 AM UTC

    There are reports that some customers are unable to generate their custom print template PDFs. We are currently investigating this issue.

  2. identified Feb 20, 2025, 09:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 20, 2025, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2025, 09:23 PM UTC

    This incident has been resolved.