Workable incident

Offer Letter Signage Affected

Minor Resolved View vendor source →

Workable experienced a minor incident on September 15, 2023 affecting E-signatures, lasting 17h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2023, 08:58 PM UTC
Resolved
Sep 16, 2023, 02:09 PM UTC
Duration
17h 10m
Detected by Pingoru
Sep 15, 2023, 08:58 PM UTC

Affected components

E-signatures

Update timeline

  1. investigating Sep 15, 2023, 08:58 PM UTC

    We are currently investigating this issue with our offer letter provider. In the meantime please visit https://status.hellosign.com/ for updates.

  2. investigating Sep 15, 2023, 08:58 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2023, 02:09 PM UTC

    This issue has been addressed by our service provider. E-Signatures are working normally. Existing offers that appear as expired may need to be re-sent.