Workable experienced a major incident on November 3, 2023 affecting Workable Video Interviews, lasting 3d. The incident has been resolved; the full update timeline is below.
Affected components
Workable Video Interviews
Update timeline
- investigating Nov 03, 2023, 11:05 AM UTC
We are facing an ongoing issue with one of our video providers (https://www.cloudflarestatus.com/). Customers using this premium feature will see: - Playback of video interviews not working - Video Interviews stuck as pending, as the video questions haven't been sent to candidates - Newly completed video interviews do not appear in the Workable account We are sorry for the disruption! We will be posting updates under this incident on our status page.
- monitoring Nov 03, 2023, 05:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2023, 11:17 AM UTC
This incident has been resolved.