Workable experienced a critical incident on December 10, 2024 affecting E-signatures, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
E-signatures
Update timeline
- investigating Dec 10, 2024, 12:07 PM UTC
We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available.
- resolved Dec 10, 2024, 01:37 PM UTC
This incident has been resolved. Thank you for your patience!