Workable incident

Workable pages timing out

Minor Resolved View vendor source →

Workable experienced a minor incident on May 15, 2025 affecting Resume parsing and Onboarding and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 11:00 AM UTC
Resolved
May 15, 2025, 11:20 AM UTC
Duration
19m
Detected by Pingoru
May 15, 2025, 11:00 AM UTC

Affected components

Resume parsingOnboardingWorkable TextingEmployee ManagementRecruiting and applicant trackingLogin & signupTime-offEmail & calendarNewjobs.grReferrals

Update timeline

  1. investigating May 15, 2025, 11:00 AM UTC

    Our customers may experience issues logging into the platform and loading various pages within the application. Some pages may time out. We are currently investigating.

  2. investigating May 15, 2025, 11:01 AM UTC

    We are continuing to investigate this issue.

  3. monitoring May 15, 2025, 11:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 15, 2025, 11:20 AM UTC

    This incident has been resolved.