Workable incident

BI Data Link reports - delayed refresh for Eastern timezone

Minor Resolved View vendor source →

Workable experienced a minor incident on May 19, 2025 affecting BI Data Link, lasting 20h 30m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2025, 11:53 AM UTC
Resolved
May 20, 2025, 08:24 AM UTC
Duration
20h 30m
Detected by Pingoru
May 19, 2025, 11:53 AM UTC

Affected components

BI Data Link

Update timeline

  1. investigating May 19, 2025, 11:53 AM UTC

    We’re currently experiencing a delay in the daily data refresh for Reshift databases in the Eastern timezone schedule. As a result, BI Data Link reports may display outdated information. Our team is actively working to resolve the issue and restore timely updates.

  2. resolved May 20, 2025, 08:24 AM UTC

    This incident has been resolved.