WordPress VIP experienced a major incident on July 21, 2026 affecting WordPress VIP Deployments, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 08:35 AM UTC
We're investigating deployment failures affecting WordPress VIP customers. We'll post an update as we learn more.
- investigating Jul 21, 2026, 09:39 AM UTC
We're continuing to investigate deployment failures affecting WordPress VIP customers. We'll post an update as soon as we have more information to share.
- monitoring Jul 21, 2026, 09:40 AM UTC
We've implemented a fix for the deployment failures affecting WordPress VIP customers. New deployments should now complete correctly. We'll continue monitoring to confirm everything is stable.
- resolved Jul 21, 2026, 10:10 AM UTC
This issue has been resolved. The deployment failures were caused by an upstream GitHub incident affecting SSH authentication using certain types of deploy keys (see: https://www.githubstatus.com/incidents/g40zcbvchny4 ). VIP has since worked around the issue, and all deployments that failed during this window have been retried. Thank you for your patience.