Woodpecker incident

Some components of our app might not be working properly.

Minor Resolved View vendor source →

Woodpecker experienced a minor incident on December 27, 2016, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2016, 12:50 PM UTC
Resolved
Dec 27, 2016, 06:19 PM UTC
Duration
5h 28m
Detected by Pingoru
Dec 27, 2016, 12:50 PM UTC

Update timeline

  1. investigating Dec 27, 2016, 12:50 PM UTC

    It seems that there are some problems with sending campaigns. API is available. We are sorry for the inconvenience. We are working towards fast resolution of the issues.

  2. identified Dec 27, 2016, 04:04 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 27, 2016, 06:19 PM UTC

    The holdup in sending campaigns was caused by problems experienced by our hosting service. It has been resolved now and the campaigns are being sent as scheduled. If your campaign was set to send during the break it did not sent and might need rescheduling.