Woodpecker incident

API unavailability, Zapier integration

Major Resolved View vendor source →

Woodpecker experienced a major incident on June 6, 2024 affecting Woodpecker API, lasting 5h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2024, 09:17 AM UTC
Resolved
Jun 06, 2024, 02:59 PM UTC
Duration
5h 41m
Detected by Pingoru
Jun 06, 2024, 09:17 AM UTC

Affected components

Woodpecker API

Update timeline

  1. investigating Jun 06, 2024, 09:17 AM UTC

    We are experiencing issues with our API v1 endpoints, which are unavailable at this time. You may notice long response times, an increased number of responses with the 409 code and Zapier tasks returning errors. Our team is actively investigating the problem. API v2 endpoints remain fully operational. We apologize for any inconvenience and appreciate your understanding.

  2. identified Jun 06, 2024, 10:21 AM UTC

    We have identified the cause of the prolonged response times with our API v1 endpoints. Our team is working on a resolution. API v2 endpoints continue to function normally. We appreciate your patience and will provide further updates as soon as possible.

  3. monitoring Jun 06, 2024, 12:24 PM UTC

    We have implemented a fix for the prolonged response times affecting our API v1 endpoints. Initial results look promising, and we are monitoring the situation to ensure stability.

  4. resolved Jun 06, 2024, 02:59 PM UTC

    The issue affecting our API v1 endpoints has been resolved. All services are now operational. We appreciate your patience and understanding during this time.