Wodify Public incident

Intermittent Connectivity

Notice Resolved View vendor source →

Wodify Public experienced a notice incident on July 23, 2021, lasting 14h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2021, 02:27 PM UTC
Resolved
Jul 24, 2021, 05:26 AM UTC
Duration
14h 59m
Detected by Pingoru
Jul 23, 2021, 02:27 PM UTC

Update timeline

  1. investigating Jul 23, 2021, 11:32 AM UTC

    We are experiencing intermittent connectivity issues. Team is investigating.

  2. identified Jul 23, 2021, 11:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 23, 2021, 02:27 PM UTC

    We are continuing to work on a fix for the issue. We are unavailable at the moment. We appreciate your patience.

  4. identified Jul 23, 2021, 05:42 PM UTC

    We are continuing to work on a fix for the issue. We are unavailable at the moment. We appreciate your patience.

  5. identified Jul 23, 2021, 08:46 PM UTC

    We have a resolution to the database issue which we are in the process of updating. However, we anticipate this will require an additional 2-4 hours of downtime to complete. We thank you for your patience and understanding.

  6. identified Jul 24, 2021, 12:04 AM UTC

    Apologies again for the delay. We are rolling back the latest release in an attempt to restore service. Estimated another 2 - 4 hours until complete.

  7. monitoring Jul 24, 2021, 03:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  8. identified Jul 24, 2021, 04:05 AM UTC

    The issue has been identified and a fix is being implemented.

  9. monitoring Jul 24, 2021, 04:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  10. resolved Jul 24, 2021, 05:26 AM UTC

    This incident has been resolved.