Wodify Public experienced a critical incident on September 7, 2021 affecting APIs and Online Sales Portal and 1 more component, lasting 8h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 07, 2021, 03:05 PM UTC
We are experiencing intermittent connectivity issues. Team is investigating.
- identified Sep 07, 2021, 03:23 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 07, 2021, 04:22 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 07, 2021, 04:44 PM UTC
A fix has been implemented and we are monitoring results.
- monitoring Sep 07, 2021, 04:55 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 07, 2021, 11:32 PM UTC
Earlier today we experienced an outage related to a database query that needed to be repaired (offline) in order to bring the system back up (online). We’ll be continuing to optimize these queries and closely monitor our system status to prevent any unnecessary downtime. As always, thank you for your patience and understanding.