Wodify Public experienced a notice incident on September 27, 2021 affecting APIs and Online Sales Portal and 1 more component, lasting 7h 41m. The incident has been resolved; the full update timeline is below.
Affected components
APIsOnline Sales PortalPOS Mobile AppAdmin Mobile AppWodify Client Mobile AppDatabase ServerApplication ServersDatabase ServerApplication Servers
Update timeline
- investigating Sep 27, 2021, 03:58 AM UTC
We’re experiencing a service outage with [App Name/Feature/Service]. Our team is currently working to restore the service. We apologize for any inconvenience. Next update in [time].
- identified Sep 27, 2021, 04:22 AM UTC
We have identified the issue with an outage with our hosting provide AWS. All of our engineers are standing by and monitoring while Amazon continues working on the issue.
- monitoring Sep 27, 2021, 09:10 AM UTC
AWS has resolved the issue and we are now able to bring our services back online. We will continue to monitor for any irregularities.
- resolved Sep 27, 2021, 11:39 AM UTC
This incident has been resolved.