Wodify Public experienced a major incident on February 10, 2023 affecting Online Sales Portal and POS Mobile App, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Online Sales PortalPOS Mobile App
Update timeline
- investigating Feb 10, 2023, 01:36 PM UTC
An upgrade of our encryption system is running longer than anticipated but should complete within the next few hours at which point full functionality will be restored.
- identified Feb 10, 2023, 01:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 10, 2023, 03:46 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 10, 2023, 03:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 10, 2023, 04:25 PM UTC
This incident has been resolved.