Wodify Public incident

partial outage

Major Resolved View vendor source →

Wodify Public experienced a major incident on October 23, 2022 affecting APIs and Online Sales Portal and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2022, 12:53 PM UTC
Resolved
Oct 23, 2022, 02:39 PM UTC
Duration
1h 45m
Detected by Pingoru
Oct 23, 2022, 12:53 PM UTC

Affected components

APIsOnline Sales PortalPOS Mobile AppAdmin Mobile AppWodify Client Mobile AppDatabase ServerApplication Servers

Update timeline

  1. investigating Oct 23, 2022, 12:53 PM UTC

    We’re currently experiencing degraded performance issues with Wodify Core. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We'll update you soon!

  2. monitoring Oct 23, 2022, 02:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2022, 02:39 PM UTC

    While conducting server maintenance there was an issue with one of our servers. We were able to isolate the issue and deploy a fix. This incident has been resolved. We apologize for any inconvenience this may have caused and will continue to monitor the status. Thank you for your patience and understanding.