Wix incident

RESOLVED: Mobile Devices Are Showing Desktop Versions of Sites

Major Resolved View vendor source →

Wix experienced a major incident on August 7, 2025, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 05:38 PM UTC
Resolved
Aug 07, 2025, 07:00 PM UTC
Duration
1h 21m
Detected by Pingoru
Aug 07, 2025, 05:38 PM UTC

Update timeline

  1. investigating Aug 07, 2025, 05:38 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 07, 2025, 05:46 PM UTC

    We are continuing to investigate this issue. Thank you for your patience while we work to resolve the issue.

  3. investigating Aug 07, 2025, 05:53 PM UTC

    We are continuing to investigate this issue. Thank you for your patience while we work to resolve the issue.

  4. identified Aug 07, 2025, 05:58 PM UTC

    The issue has been identified and we are working on a solution.

  5. identified Aug 07, 2025, 06:05 PM UTC

    The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.

  6. identified Aug 07, 2025, 06:13 PM UTC

    The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.

  7. identified Aug 07, 2025, 06:22 PM UTC

    The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.

  8. identified Aug 07, 2025, 06:27 PM UTC

    The issue has been identified and we are working on a solution. Thank you for your patience while the solution is being worked on.

  9. identified Aug 07, 2025, 06:33 PM UTC

    We are implementing a fix and will be monitoring.

  10. identified Aug 07, 2025, 06:38 PM UTC

    We are implementing a fix and will be monitoring.

  11. identified Aug 07, 2025, 06:44 PM UTC

    We are implementing a fix and will be monitoring.

  12. identified Aug 07, 2025, 06:49 PM UTC

    We are implementing a fix and will be monitoring.

  13. identified Aug 07, 2025, 06:53 PM UTC

    A fix has been implemented and we are montioring

  14. monitoring Aug 07, 2025, 06:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  15. resolved Aug 07, 2025, 07:00 PM UTC

    This issue has been resolved. Thank you for your patience.

  16. postmortem Aug 07, 2025, 07:00 PM UTC

    This issue was directly related to [https://www.fastlystatus.com/incident/377793](https://www.fastlystatus.com/incident/377793)