Wix experienced a major incident on August 18, 2025 affecting Site Loading, lasting 6h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Site Loading
Update timeline
- investigating Aug 18, 2025, 07:42 AM UTC
We are seeing "the server encountered a temporary error" when trying to open certain live sites.
- investigating Aug 18, 2025, 08:10 AM UTC
We are continuing to investigate this issue.
- investigating Aug 18, 2025, 09:19 AM UTC
We are continuing to investigate the issue related to a server error displaying on certain live sites.
- monitoring Aug 18, 2025, 12:43 PM UTC
A fix has been implemented by our engineers and we are monitoring the results.
- resolved Aug 18, 2025, 02:29 PM UTC
This incident has been resolved.