Wix incident

RESOLVED: Issues With Checkout Flow for Multiple Services and Payment Services.

Major Resolved View vendor source →

Wix experienced a major incident on April 4, 2025 affecting Wix Payments and Third-Party Payment Providers and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2025, 07:22 AM UTC
Resolved
Apr 04, 2025, 08:19 AM UTC
Duration
57m
Detected by Pingoru
Apr 04, 2025, 07:22 AM UTC

Affected components

Wix PaymentsThird-Party Payment ProvidersCheckout

Update timeline

  1. investigating Apr 04, 2025, 07:22 AM UTC

    Our engineers are currently investigating an issue affecting checkout flow for multiple services. Check back here for updates.

  2. investigating Apr 04, 2025, 07:38 AM UTC

    We are continuing to investigate this issue.

  3. identified Apr 04, 2025, 07:59 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 04, 2025, 08:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 04, 2025, 08:19 AM UTC

    This incident has been resolved.