Wix experienced a minor incident on April 8, 2025 affecting Third-Party Payment Providers, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Third-Party Payment Providers
Update timeline
- investigating Apr 08, 2025, 08:37 PM UTC
Some users may be experiencing issues accepting payments with PayPal Payment providers. We are aware of this issue and investigating.
- identified Apr 08, 2025, 09:14 PM UTC
We have identified that the issue is on PayPal side, and have closed the option to checkout using PayPal while they work to resolve it.
- monitoring Apr 08, 2025, 09:26 PM UTC
A fix has been implemented from PayPal side, and we are monitoring the results. Paypal payment provider is back open, but there may still be some issues.
- resolved Apr 08, 2025, 09:29 PM UTC
This incident has been resolved.