Wix incident

Resolved: Issues Accepting Payments with Wix Payments Service.

Minor Resolved View vendor source →

Wix experienced a minor incident on April 21, 2025 affecting Wix Payments, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 05:21 PM UTC
Resolved
Apr 21, 2025, 05:49 PM UTC
Duration
28m
Detected by Pingoru
Apr 21, 2025, 05:21 PM UTC

Affected components

Wix Payments

Update timeline

  1. investigating Apr 21, 2025, 05:21 PM UTC

    Our engineers are currently investigating an issue affecting payments. Check back here for updates.

  2. identified Apr 21, 2025, 05:39 PM UTC

    Our engineers identified that this issue affecting only specific Wix Payments merchants that were onboarded with Adyen company

  3. monitoring Apr 21, 2025, 05:48 PM UTC

    Fix has been implemented on Adyen's side, and we are monitoring the results to ensure the stability of our service

  4. resolved Apr 21, 2025, 05:49 PM UTC

    This incident has been resolved.