WISP experienced a critical incident on May 9, 2022 affecting Nestleton Station L0B 1L0 and Oshawa L1C 7K4 and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Nestleton Station L0B 1L0Oshawa L1C 7K4Ashburn L0B 1A0Uxbridge L9P 1R3Lindsay K9V 4R5
Update timeline
- investigating May 09, 2022, 01:59 PM UTC
Dear clients, We're currently investigating service issues in the following areas. Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
- resolved May 09, 2022, 02:37 PM UTC
Dear Clients, Our technician attended and identified that Hydro was completing works nearby. Those works are now complete and not expected to return. If you are still experiencing issues please call 1-877-955-9477 option 1 for technical support.