WISP incident

Hardware faults with subscriber radios affecting multiple customers, working with the vendor for a resolution

Minor Resolved View vendor source →

WISP experienced a minor incident on May 18, 2022 affecting Kirkfield K0M 2B0 and Bowmanville L1C 0A0 and 1 more component, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
May 18, 2022, 08:47 PM UTC
Resolved
May 20, 2022, 04:31 PM UTC
Duration
1d 19h
Detected by Pingoru
May 18, 2022, 08:47 PM UTC

Affected components

Kirkfield K0M 2B0Bowmanville L1C 0A0Port Perry L0B 1B0Blackstock L0B 1B0Nestleton Station L0B 1L0Scugog L9L 1B4Sunderland L0C 1H0Ashburn L0B 1A0Uxbridge L9P 1R3Lindsay K9V 4R5

Update timeline

  1. identified May 18, 2022, 08:47 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 20, 2022, 04:31 PM UTC

    This incident has been resolved.