WISP incident

Power Issue - Millbrook

Critical Resolved View vendor source →

WISP experienced a critical incident on June 11, 2022 affecting Seagrave L0C 1G0 and Millbrook L0A 1G0 and 1 more component, lasting 15h 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2022, 08:16 PM UTC
Resolved
Jun 12, 2022, 12:15 PM UTC
Duration
15h 59m
Detected by Pingoru
Jun 11, 2022, 08:16 PM UTC

Affected components

Seagrave L0C 1G0Millbrook L0A 1G0Cavan-Millbrooke L0A 1G0

Update timeline

  1. identified Jun 11, 2022, 08:16 PM UTC

    Dear Customers, We have been advised of a power outage in Millbrook L0A 1G0. This is affecting customer services in Millbrook L0A 1G0 Seagrave L0C 1G0 and Cavan-Millbrooke L0A 1G0. We have been advised an estimated restoration time of 6:45pm. Warm regards, The WISP Internet Team

  2. resolved Jun 12, 2022, 12:15 PM UTC

    Dear clients, This incident has been resolved. If you are still facing any service disruption, please email at [email protected] or call 1-877-955-9477 option 1 for technical support.