WISP incident

Notification - Power related

Major Resolved View vendor source →

WISP experienced a major incident on September 21, 2022 affecting Kendal L0A 1E0 and Orono L0B 1M0 and 1 more component, lasting 15d 13h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2022, 07:00 AM UTC
Resolved
Oct 06, 2022, 08:59 PM UTC
Duration
15d 13h
Detected by Pingoru
Sep 21, 2022, 07:00 AM UTC

Affected components

Kendal L0A 1E0Orono L0B 1M0Newtonville L0A 1J0Pontypool L0A 1K0

Update timeline

  1. identified Sep 21, 2022, 11:14 PM UTC

    Dear clients, A power related issue has been identified, and we are currently working on getting your connection back up. The ETA for the restoration is on or before 10PM.

  2. identified Sep 21, 2022, 11:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 22, 2022, 12:25 AM UTC

    Estimated Time Restoration: Sep 21, 2022, 11:00 PM

  4. resolved Oct 06, 2022, 08:59 PM UTC

    This incident has been resolved.