WISP incident

Roseneath Fibre Fault

Critical Resolved View vendor source →

WISP experienced a critical incident on October 17, 2022 affecting Roseneath K0K 2X0 and Hickory Island and 1 more component, lasting 6h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 11:45 AM UTC
Resolved
Oct 17, 2022, 06:13 PM UTC
Duration
6h 27m
Detected by Pingoru
Oct 17, 2022, 11:45 AM UTC

Affected components

Roseneath K0K 2X0Hickory IslandKeene K0L 2G0Baltimore K0K 1C0Cobourg K9A 4J7Hamilton TownshipGrafton K0K 2G0Colborne K0K 1S0

Update timeline

  1. investigating Oct 17, 2022, 11:45 AM UTC

    Dear clients, We are currently investigating a fault with our upstream fibre provider in Roseneath. More updates as they become available.

  2. resolved Oct 17, 2022, 06:13 PM UTC

    This incident has been resolved.