WISP incident

Garden Hill Tower Issue

Critical Resolved View vendor source →

WISP experienced a critical incident on July 6, 2023 affecting Campbellcroft L0A 1G0, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2023, 02:50 PM UTC
Resolved
Jul 06, 2023, 03:59 PM UTC
Duration
1h 9m
Detected by Pingoru
Jul 06, 2023, 02:50 PM UTC

Affected components

Campbellcroft L0A 1G0

Update timeline

  1. identified Jul 06, 2023, 02:50 PM UTC

    Clients connected to the GH tower will notice they are Connected, No Internet. We are aware of the issue and are sending a tech to site to reboot equipment which has locked up and become unresponsive.

  2. resolved Jul 06, 2023, 03:59 PM UTC

    This incident has been resolved.