WISP experienced a major incident on September 26, 2023 affecting Port Perry L0B 1B0, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Port Perry L0B 1B0
Update timeline
- monitoring Sep 26, 2023, 02:03 PM UTC
Over 1000 strands of fibre were damaged during construction in Port Perry. Slow speeds will be affecting the majority of customers until Rogers completes repairs. No ETA has been provided as of yet.
- resolved Sep 27, 2023, 05:05 PM UTC
Rogers repaired the fibre circuit and all services are fully operational once more.